Job Description
As Night Porter, you will be the main point of contact during the night and play a key role in ensuring the smooth running and security of the hotel overnight. This varied position requires a hands-on approach, excellent customer service skills, and the ability to respond effectively to any situation.
The responsibility.
• Provide a friendly and professional welcome to guests during night-time check-ins and check-outs
• Carry out regular security and safety checks throughout the premises
• Manage and respond to any emergency situations in line with hotel procedures
• Perform general cleaning duties to maintain high standards of cleanliness in public areas
• Provide bar service to guests in accordance with licensing laws
• Complete reception duties, including taking bookings and handling enquiries
• Prepare for the following day’s operations as instructed by management
